What’s in the box?
This product support page is here to help you learn how to use, clean and care for your steriliser, and to help with any queries you may have.
CLEAN YOUR STERILISER BEFORE FIRST USE – Refer to parts guide and diagram:
This steriliser is designed for use with Tommee Tippee bottles and feeding accessories (except bottle brush). The steriliser will hold a maximum of 6 Tommee Tippee bottles or a combination of fewer bottles plus soothers and breast pump parts.
Before sterilisation, wash and rinse thoroughly all bottles and feeding accessories in warm soapy water or in a dishwasher (top rack only) to remove any milk residues. Separate all components for washing and reassemble teat and screw ring for sterilising. (Any milk residue left on the bottles and components can cause discolouration of the heatplate and could affect the performance.)
The frequency of de-scaling should be as follows:
Hard water: 14 days
You can find out your water quality via your water provider.
After each use pour away remaining water from the unit base by tipping the unit sideways over a sink and wipe with a damp cloth only. Unplug the unit and allow to cool before cleaning.
A build-up of limescale can negatively affect the performance of the unit. We recommend carrying out the descaling process as per above frequency guidelines to ensure the unit continues to work efficiently. Living in a hard water area can produce limescale quicker than other areas therefore descaling is required sooner.
Use a descaler that is suitable for use with stainless steel and use as per the manufacturer’s guidelines. Alternatively, you can use white vinegar or a descaling sachet to descale your unit, please use as per manufacturer’s guidelines.
Where no method is stated, 1 sachet to 200ml of hot water ratio can be applied. Once you have descaled then follow instructions under set up to perform a final cleaning cycle.
DO NOT use metal objects or scourers to clean your unit.
DO NOT use bleach or sterilising fluid to clean the unit.
DO NOT use abrasive or anti-bacterial materials.
DO NOT scrub the heat plate.
Steriliser will not work:
Bottles come out with a chalky mark:
Cycle takes too long to complete:
Please click on the link below and download the Super-Steam Electric Steam Steriliser Product Manual.Download PDF